Privacy Policy
With Love Therapy LCSW, PLLC
Effective Date: November 13, 2026
At With Love Therapy LCSW, PLLC, your privacy and trust matter. We are committed to respecting your personal information and maintaining a professional, supportive environment for individuals seeking therapy and coaching services.
This Privacy Policy explains how information may be collected, used, and protected when you visit our website, communicate with our practice, or access external services.
1. Information We Collect
Information You Provide
When you contact the practice or use an external scheduling platform, you may voluntarily provide information such as your name, email address, telephone number, location, or information related to your inquiry.
This website does not currently use an on-site contact or intake form.
Automatically Collected Information
Squarespace and enabled website features may automatically collect certain information, including IP addresses, browser types, device information, pages visited, and website usage data.
2. How Information Is Used
Information may be used to respond to inquiries, coordinate consultations and appointments, provide requested services, maintain website functionality, support practice operations, and comply with applicable legal requirements.
We do not sell personal information.
3. HIPAA & Client Confidentiality
If you become a therapy client, your health information may be protected by the Health Insurance Portability and Accountability Act (HIPAA) and applicable New York State confidentiality laws.
Our separate Notice of Privacy Practices explains how protected health information may be used or disclosed and describes your rights regarding that information.
Contacting the practice does not establish a therapist-client relationship.
4. Telehealth & Coaching Services
Virtual therapy is offered to eligible adolescents ages 13 and older and adults physically located in New York State, where Melanie Nichols, LCSW, is licensed.
Coaching is a separate, nonclinical service that focuses on personal growth and goal setting. Coaching does not replace psychotherapy and is not covered by health insurance. Availability outside New York is subject to applicable legal and professional requirements.
5. Third-Party Services
Our website may link to external scheduling, telehealth, insurance billing, or payment platforms, including Headway and Alma.
These providers maintain their own privacy policies and security practices. We encourage visitors to review those policies before submitting information.
Appropriate privacy and security agreements are maintained with service providers where required by applicable law.
6. Cookies & Analytics
This website is hosted by Squarespace, which may use cookies and similar technologies for website functionality, security, and analytics.
Visitors may manage cookies through their browser settings.
7. Electronic Communication
Email and standard text messaging may not be fully secure. Please avoid sending sensitive clinical or medical information through unsecured communication channels.
Email, telephone, and text communications are not monitored for emergencies.
8. Information Security
We use reasonable safeguards appropriate to the information and services involved. However, no electronic communication or storage system can guarantee absolute security.
9. Children's Privacy
This website is not directed toward children under age 13, and we do not knowingly solicit personal information from children under 13 through the website.
Therapy services for adolescents are subject to applicable consent and confidentiality requirements.
10. Your Privacy Rights
Depending on applicable laws, you may have rights to access or request corrections to certain personal information.
Therapy clients may have additional rights regarding protected health information, as described in our Notice of Privacy Practices.
11. Emergency Disclaimer
This website is not intended for crisis intervention or emergency mental health services.
If you are experiencing an immediate emergency, call 911 or visit the nearest emergency department. For mental health crisis support in the United States, call or text 988.
12. Changes to This Policy
This Privacy Policy may be updated to reflect changes in practice operations, website functionality, or legal requirements. Revisions will be posted with an updated effective date.
13. Contact Information
With Love Therapy LCSW, PLLC
Melanie Nichols, LCSW
New York State | Virtual Services
Phone: (347) 450-8207
Email: hello@withlovetherapypllc.com
Website: www.withlovetherapypllc.com